Real people · Fast routing

We’re here.
Just reach out.

Need help, have a question, or want to be listed? We’re real people and we get back to you.

Local support No spam Human replies
💡
Before you reach out
💄
Providers
Include your business name, city, and Instagram handle — it speeds things up a lot.
🛠️
Tech issues
Tell us what you clicked, what happened, and what device you’re on.
🔒
Safety note
We’ll never ask for your password or sensitive info.
Contact options

Choose who
fits best

Or just pick whatever is easiest — both of us actually reply.

J
Outreach · Social Media

Janine

Best for providers, listing questions, and partnerships

Janine handles everything provider-facing — getting listed, profile questions, outreach, and social media. If you’re a beauty professional wanting to be featured, she’s your person.

Best for
Setup help, listing claims, partnerships
Include
Business name + city + IG handle
✉️ Email Janine 📸 DM on Instagram
Instagram DM is usually fastest for providers
T
Technical · Platform

Thorben

Best for bugs, feature requests, and technical issues

Thorben builds and maintains the platform. If something feels broken, confusing, or you have a feature idea — he’s the one who turns feedback into real improvements.

Best for
Errors, dashboard issues, feature requests
Include
Steps + device + screenshot if possible
✉️ Email Support About GlowUpNow →
Include a quick description of what happened for fastest help
Want to learn more first?
Meet the team and read what we’re building
About us →