🌟 GlowPro help
Help for GlowPros & salons.
Learn how to sign up as a GlowPro, create a beautiful listing, manage your services & prices, and handle booking requests from customers.
Getting started
How do I sign up as a GlowPro?
Our GlowPro sign-up has three simple steps. You can start from the homepage or from any “For Glow Pros” link in the menu.
- Step 1 – Account & contact
Enter your business name, contact name, email, password, and phone number. This creates your GlowPro account and unlocks your dashboard. - Step 2 – Business details
Add your address, website/Instagram, opening hours, and a short “About” so customers know what makes you special. - Step 3 – Services & prices
Choose your categories (hair, nails, lashes, etc.), create your service groups, and set durations and prices.
Video tutorial
Watch: How to sign up as a GlowPro (about 1½ minutes)
Walk-through of Step 1–3 so you can follow along while you set up your GlowPro account and create your first listing.
Tip: You can pause the video at each step while you fill in your own details.
Listing & profile
Where do I create or edit my listing?
After you sign up and log in, you’ll see your GlowPro dashboard. From there you can create a new listing or edit your existing one.
- Add or change your cover photo and gallery images.
- Edit your listing title, description, and neighbourhood.
- Update contact options like phone, Instagram, Messenger, or booking link.
Tip: let Glowy help with your wording
On pages where you see the Glowy bubble, you can ask for help writing or polishing your listing text — for example: “Make my bio sound more friendly but still professional.”
Services & prices
How do I manage my services and pricing?
In your dashboard, open your listing and look for the section called Services & prices.
- Create service groups (for example: “Classic lashes”, “Gel nails”, “Balayage”).
- Add individual services with names, durations, and prices.
- Turn services on or off without deleting them.
- Update prices or durations in bulk using the CSV export/import tool.
Clear names, durations, and prices help Glowy recommend you to the right customers and make it easier for people to understand what you offer.
Video tutorial
Watch: How to set up your services & prices (about 1½ minutes)
Walk-through of creating service groups, adding services with duration and price, and where to find the Service Manager for future changes.
Tip: You can pause the video at each step while you update your own services inside the dashboard.
Video tutorial
Watch: Import services with the CSV template (about 1 minute)
This video shows how to download the CSV template, edit it in Excel or Google Sheets, and import a full set of services in one go.
Tip: Use the CSV template if you prefer to add or update many services at once.
Requests & bookings
How do requests and bookings work for GlowPros?
You can decide if customers see a Book now button with time slots, or a Send request button that lets them reach out through their favourite channel.
- Use Booking ON if you want clients to pick an exact time slot in your calendar.
- Use Request only if you prefer simple requests via Instagram, WhatsApp, SMS or email.
- Both requests and bookings appear in your dashboard, where you can confirm or decline them.
You’ll still receive messages through the channel the client chose – the dashboard is your backup so nothing gets missed.
Video tutorial
Watch: Requests vs bookings for GlowPros (about 2 minute)
Walk-through of switching between Booking ON and Request only, how the button changes on your listing, and where requests and bookings show up in your dashboard so you can confirm them.
Tip: You can pause the video at each step while you update your own settings inside the dashboard.
Still need GlowPro support?
Reach out with your salon name, city, and a short description of what you need help with. Screenshots of your dashboard or listing are very helpful.
