Help for customers
& clients
Find GlowPros near you, send booking requests, and keep track of what’s confirmed.
Use the main search bar on the homepage to look for services or beauty artists in your area.
- Type what you’re looking for — for example: “lashes”, “nails”, “balayage”.
- Add your area or neighbourhood to narrow things down.
- Tap a listing to see photos, services, prices, and contact options.
- “Lash lift near Mill Woods tomorrow after 5pm?”
- “Nails under $70 in South Edmonton?”
On a provider’s listing, you’ll see either a Book now button or a Send request button.
- Choose the service you’re interested in.
- Select a day and time that works for you.
- Add any notes — for example: “first time”, “allergy info”, “short nails”.
- Send your request and wait for the provider to respond.
Your request is sent directly to the provider through GlowUpNow.
- The provider can confirm, decline, or suggest a different time.
- You may receive an email and/or SMS when they respond, depending on your settings.
- If you have an account, you can log in to see the current status of your request.
After the provider responds, your request will change status.
You may also get email or SMS updates when the status changes, depending on how the provider is set up.
You can browse listings without an account. Creating a free account lets you see your past requests and makes it easier to keep track of what’s confirmed.
On the login page, tap Forgot your password? and enter the email address you used to sign up. We’ll send you a link to reset your password.
